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Products tagged "SPM"

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Service Portfolio Template SC0002 (5 pages)

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Service Portfolio Template SC0002 (5 pages)
A template that can be useful to create a Service Portfolio for an IT,  Outsourced or Shared Services organization. The Service Portfolio represents a complete list of the services managed. Some of these services are visible to the customers (Business Servic..
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Service Portfolio Management Presentation SC0006 (6 pages)

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Service Portfolio Management Presentation SC0006 (6 pages)
A Powerpoint presentation on Service Portfolio Management.   ..
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ITIL Service Portfolio Management Request to change a Service - Process SM0011 (9 pages) *** FREE ***

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ITIL Service Portfolio Management Request to change a Service - Process SM0011 (9 pages) *** FREE ***
The purpose of this document is to outline a process for addition, change or removal of Services from the Service Portfolio. It describes the roles and responsibilities that are involved in the process.     ..