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Bid Management Proposal Checklist OM0003 (2 pages)

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Bid Management Proposal Checklist OM0003 (2 pages)
The purpose of this checklist is to ensure all items have been taken into account when pricing and documenting a Proposal.   ..
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Technical Architecture Environment Topology TA0002 (3 pages)

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Technical Architecture Environment Topology TA0002 (3 pages)
Environment Topology Deliverable   ..
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Business Case Template BC0001 (5 pages)

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Business Case Template BC0001 (5 pages)
This template will assist businesses to document details of the Business Case including the options analysis that has been undertaken, the financial impacts and funding, and the post implementation review process. Here is an example of the contents of a Business Case docu..
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ITIL Metrics SL0035 (11 pages)

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ITIL Metrics SL0035 (11 pages)
This is a very comprehensive list of ITIL metrics to assist you to define your measurement and success criteria for internal IT, outsourced IT or IT Shared Services. There are hundreds of metrics to choose from across all ITIL processes.   ..
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Project proposal template IT Services PR0003 (9 pages) *** FREE ***

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Project proposal template IT Services PR0003 (9 pages) *** FREE ***
This is a simple easy to use template if you are quoting on an IT services project. It includes all of the basic information that you need to deliver a quick quotation. ..
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IT Audit - ERP and Process Assessment HC0003 (13 pages)

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IT Audit - ERP and Process Assessment HC0003 (13 pages)
This template provides a basis for analyzing the effectiveness of your business processes and systems. ERP and other computer systems, processes and procedures are there to provide measurable business benefits. The effectiveness or otherwise of systems should be measured ..
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Benefits Realization Template BC0002 (17 pages)

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Benefits Realization Template BC0002 (17 pages)
This template is designed to assist with documentation and tracking of the benefits to be realized from an associated Business Case. Business projects are undertaken to deliver benefits. However, they are frequently criticised for failing to deliver all or some of tho..
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Service Desk Customer Satisfaction Survey CS0001 (2 pages) *** FREE ***

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Service Desk Customer Satisfaction Survey CS0001 (2 pages) *** FREE ***
A simple but effective series of questions to conduct a quick Service Desk or Help Desk Customer Satisfaction Survey.   ..
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Business Case Template BC0003 (2 pages) *** FREE ***

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Business Case Template BC0003 (2 pages) *** FREE ***
This template is designed to accommodate situations where only a very basic amount of information is required to put forward a Business Case. It would typically only be used for small initiatives where the risks are very low.       ..