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Products with keyword "satisfaction"

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IT Customer Satisfaction Survey CS0002 (15 pages)

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IT Customer Satisfaction Survey CS0002 (15 pages)
This Customer Satisfaction Survey is intended for companies that have an internal Corporate IT department. This document will assist with gaining a better understanding of customer satisfaction across all levels of service that Corporate IT provide. The survey i..
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Service Desk Customer Satisfaction Survey CS0001 (2 pages) *** FREE ***

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Service Desk Customer Satisfaction Survey CS0001 (2 pages) *** FREE ***
A simple but effective series of questions to conduct a quick Service Desk or Help Desk Customer Satisfaction Survey.   ..
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Outsourcing Contract Template Governance Schedule MG0002 (10 pages)

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Outsourcing Contract Template Governance Schedule MG0002 (10 pages)
This document is in the form of a schedule to be attached to an IT Outsourcing Contract  It  describes the procedures to be adopted by both the parties to ensure effective Governance. Table of Contents 1       &nbs..
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IT Job Description Locations Team Leader *** FREE *** JD0029 (4 pages)

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IT Job Description Locations Team Leader *** FREE *** JD0029 (4 pages)
The Location Team Leader is responsible for: Providing 2nd  level ICT support to end-users in the region. Supervising the regional team of IT Support Officers. This includes taking overall responsibility for recruitment, retention and training of these ..
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IT Job Description Service Desk Supervisor *** FREE *** JD0035 (5 pages)

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IT Job Description Service Desk Supervisor *** FREE *** JD0035 (5 pages)
The primary purpose of this role is to establish, develop and manage the national Service Desk within Company X. The Service Desk is to be the first point of contact for any IT related issues. The Service Desk Supervisor is responsible for: Supervising th..
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IT Job Description Account Manager *** FREE *** JD0049 (3 pages)

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IT Job Description Account Manager *** FREE *** JD0049 (3 pages)
The Account Manager is ultimately accountable for overall customer satisfaction for all services that are provided by Company X (this covers both project and service delivery). Responsible for building effective customer relationships with customers and internal stake..