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Outsourcing Contracts

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A useful Powerpoint presentation outlining a bid and engagement process (for an Outsourcing Vendor). Covers phases of the bid process and roles and responsibilities of the Bid Manager, Engagement Manager, Transition Manager,  Service Delivery and Client Engageme..
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A simple and useful checklist for an Outsourcing Vendor or Shared services organization to ensure all aspects of a proposed solution have been considered and signed off by the appropriate manager. This document relates to managed infrastructure.   ..
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A useful Powerpoint presentation outling a process for customer engagement for an Outsourced or Shared Services organization.   ..
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A RASCI chart outling roles and responsibilities for various functions within an Outsourcing or Shared Services organization. The role descriptions cover Customer Relationship Management, Service Delivery Management, Communications, Technical Resources, Project Deliv..
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A very comprehensive IT proposal for Outsourced Services. Specifically Desktop, Network, Servers and Data Center. This is a very good template that will save an  enormous amount of time in the preparation of your proposal.     ..
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A Schedule of Service Levels for an Outsourced or Shared Services contract. Also helpful in developing Service Levels. Useful link (Outsourcing Center) Ten key questions for developing Service Level Agreements   ..
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A comprehensive Schedule of Service Levels for an Outsourcing or Shared Services contract. Also helpful in developing Service Levels. Useful link (Outsourcing Center) Ten key questions for developing Service Level Agreements   ..
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A very useful chart that provides scoring for the selection of an Outsourcing Vendor for a large organization.     ..

When any organization is about to Outsource all or part of their IT, it is important that the Outsourcing Vendor selection process is run a in a robust manner. It is also important to negotiate a contract that is not heavily weighted toward the Vendor i.e. you do not want the majority of the risk placed back on the customer.

The Outsourcing sample documents and templates available on the Consulting Cloud website have actually been used by other organizations to define the contractual terms bewteen the parties. Read more about why orgaizations are Outsourcing by following the link below to our Blog.

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