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Service Level Agreement Template SLA - Service Level Package Consulting and Planning SL0029 (14 pages) *** FREE ***

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Service Level Agreement Template SLA - Service Level Package Consulting and Planning SL0029 (14 pages) *** FREE ***
Service Level Package Consulting and Planning SLA ..
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Service Level Agreement Template SLA - Service Level Package Application Support SL0030 (16 pages) *** FREE ***

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Service Level Agreement Template SLA - Service Level Package Application Support SL0030 (16 pages) *** FREE ***
Service Level Package Application Support SLA ..
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ITIL Service Portfolio Management Request to change a Service - Process SM0011 (9 pages) *** FREE ***

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ITIL Service Portfolio Management Request to change a Service - Process SM0011 (9 pages) *** FREE ***
The purpose of this document is to outline a process for addition, change or removal of Services from the Service Portfolio. It describes the roles and responsibilities that are involved in the process.     ..
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Solution Development Plan Template PJ0001 (12 pages) *** FREE ***

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Solution Development Plan Template PJ0001 (12 pages) *** FREE ***
If you are using a solution development methodology (for example Six Sigma) in parallel with Projects in the Customer, you may use the template from your solution development methodology instead of this template. If your project comprises multiple streams / sub-proje..
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Quality Management Plan Template PJ0002 (11 pages) *** FREE ***

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Quality Management Plan Template PJ0002 (11 pages) *** FREE ***
The Quality Management Plan is an integral part of any project plan.   The purpose of the Quality Management Plan is to describe how quality will be managed throughout the lifecycle of the project. It also includes the processes and procedures for ensuring qu..
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Use Case Template PJ0004 (4 pages) *** FREE ***

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Use Case Template PJ0004 (4 pages) *** FREE ***
A use case is a methodology used in system analysis to identify, clarify, and organize system requirements. The use case is made up of a set of possible sequences of interactions between systems and users in a particular environment and related to a particular goal. I..
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Project Support Plan Template PJ0005 (14 pages) *** FREE ***

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Project Support Plan Template PJ0005 (14 pages) *** FREE ***
The support plan is based on the support strategy developed during the  design stage and describes in detail how the solution will be supported. It also describes how and when support will be provided during user acceptance testing and the transition period and how t..
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Implementation Plan Template PJ0007 (15 pages) *** FREE ***

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Implementation Plan Template PJ0007 (15 pages) *** FREE ***
The purpose of this document is to provide a detailed plan for the implementation of the solution. The Implementation plan excludes the Solution development and Test plans.     ..
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Scope Management Plan Template PJ0008 (11 pages) *** FREE ***

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Scope Management Plan Template PJ0008 (11 pages) *** FREE ***
A Project Scope Management Plan is about identifying, documenting, managing and controlling the scope of the project. This includes both the product scope as well as the work involved to build the product or the capability. Project scope is concerned with th..