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Products tagged "SLA"

$US 5.00
A document defining the Service Levels for an Outsourced or Shared Services organisation. The purpose of this document to describe in detail the Service Level’s applicable to SHARED SERVICES services as specified in the SHARED SERVICES Business Service Catalog. ..
$US 1.00
A Service Level document covering the hosting of an application and infrastructure. Excerpt This agreement is made between Customer X (the Customer) and the Vendor. The agreement covers Platform Provision and Support Services for Application ABC (the Application) ..
$US 5.00
A Service Level document covering the hosting of an application and infrastructure. Useful link (Outsourcing Center) Ten Key questions for developing Service Level Agreements   ..
$US 10.00
A Service Level document that relates to Data Center operations.  Useful link (Outsourcing Center) Ten key questions for developing Service Level Agreements   ..
$US 5.00
A high level Service Level Agreement for an Outsourced or Shared Services organization. Useful link (Outsourcing Center) Ten Key questions for developing Service Level Agreements   ..
$US 5.00
A useful framework for defining, developing and implementing  gold, silver, bronze Service Levels.       ..
$US 10.00
A Schedule of Service Levels for an Outsourced or Shared Services contract. Also helpful in developing Service Levels. Useful link (Outsourcing Center) Ten key questions for developing Service Level Agreements   ..
$US 10.00
A comprehensive Schedule of Service Levels for an Outsourcing or Shared Services contract. Also helpful in developing Service Levels. Useful link (Outsourcing Center) Ten key questions for developing Service Level Agreements   ..
$US 5.00
A document outling high level Service Levels for an Outsourced or Shared Services organization.     ..
$US 1.00
A good service level template for the management of business applications and infrastructure. This template does not cover the functional support of the application. Useful link (Outsourcing Center) Ten key questions for developing Service Level Agreements   ..