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Business Case Template BC0007 (4 pages) *** FREE ***

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Business Case Template BC0007 (4 pages) *** FREE ***
This Business Case Template covers describing the proposed investment, the evaluation process undertaken, the consideration of options, financial analysis including budget impact, risk analysis, implementation plan, communications plan and post implementation review.. ..
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ITIL Acronyms IA0001 (3 pages) *** FREE ***

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ITIL Acronyms IA0001 (3 pages) *** FREE ***
ITIL acronyms can be very confusing. Download this FREE list to help you decipher them. ..
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$US 1.00
Project Initation Document PID PJ0026 (14 pages)

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Project Initation Document PID PJ0026 (14 pages)
Project Initiation Document is used for documenting the essential rationales for initiation and implementation of a project. The Project Goals are identified and defined through it. For instance, it is identified that: Why the project is undertaken? Why..
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Vendor evaluation - Outsourcing Procurement Process VE0002 (27 pages)

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Vendor evaluation - Outsourcing Procurement Process VE0002 (27 pages)
A comprehensive process for the procurement of an Outsourcing Vendor. Includes an overview of the Due Diligence Process. ..
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$US 10.00
Multi source Operating Model processes for outsourced Government services OM0004 (55 pages)

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Multi source Operating Model processes for outsourced Government services OM0004 (55 pages)
This comprehensive document covers the basic processes (and roles and responsibilities required to establish an Operating Model for an outsourced environment. The model has been design for the public sector (Government) but it could equally be applied to a large private s..
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Sales Incentive Scheme for IT Vendor SP0002 (10 pages)

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Sales Incentive Scheme for IT Vendor SP0002 (10 pages)
A sales remuneration and reward plan for a national Systems Integration or IT Vendor organisation. Useful to Vendor organisations looking for better ways to reward their Sales and Account Management teams.   ..
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$US 1.00
Information Technology Department KPIs ST0002 (4 pages)

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Information Technology Department KPIs ST0002 (4 pages)
This is an excellent document to assist with the preparation of Key Performance Indicators (KPIs) as part of an IT Strategic Plan for an Information Technology department, operation or function. If you are in the process of transforming your IT Department or you are ..
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ITIL Service Process Architecture for ITIL implementation SZ0001 (28 pages)

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ITIL Service Process Architecture for ITIL implementation SZ0001 (28 pages)
This is a very comprehensive document that outlines a Service Process Architecture and Automation Strategy for ITIL implementation.   ..
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ITIL roles - organization structure and functional responsibilities SM0010 (6 pages)

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ITIL roles - organization structure and functional responsibilities SM0010 (6 pages)
This is a comprehensive document outlining the structure and roles of an ITIL organization which is aligned to ITILV3. It also describes in great detail the functional responsibilities recommended to implement ITIL.   ..