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Project Brief Template PJ0003 (6 pages) *** FREE ***

A template to document a brief of the project ..

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Business Case Template Windows 7 SOE implementation BC0006 (21 Pages) *** FREE ***

A sample business case for the deployment of Microsoft Windows 7 across an organization with around 3,500 users. This organization is currently using a Windows XP Operating System. The document contains analysis of the current environment as well as options and ..

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Business Case Template BC0007 (4 pages) *** FREE ***

This Business Case Template covers describing the proposed investment, the evaluation process undertaken, the consideration of options, financial analysis including budget impact, risk analysis, implementation plan, communications plan and post implementation review.. ..

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ITIL Acronyms IA0001 (3 pages) *** FREE ***

ITIL acronyms can be very confusing. Download this FREE list to help you decipher them. ..

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Project proposal template IT Services PR0003 (9 pages) *** FREE ***

This is a simple easy to use template if you are quoting on an IT services project. It includes all of the basic information that you need to deliver a quick quotation. ..

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Service Desk Customer Satisfaction Survey CS0001 (2 pages) *** FREE ***

A simple but effective series of questions to conduct a quick Service Desk or Help Desk Customer Satisfaction Survey. ..

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Business Case Template BC0003 (2 pages) *** FREE ***

This template is designed to accommodate situations where only a very basic amount of information is required to put forward a Business Case. It would typically only be used for small initiatives where the risks are very low. ..

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