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This is a comprehensive template to assist organisations to develop a Service Agreement for a Shared Services function.   ..
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An Agreement designed for Vendors who are selling or reselling hardware.     ..
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A Support Agreement for Infrastructure and Application Hosting The purpose of the System Support Agreement is: To detail the services being purchased, level of system performance required, required operating hours, equipment maintenance windows, system backup ..
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A Master Services Agreement where a range of IT services are being provided. Suitable for both customers and Vendors.     ..
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This Agreement is designed for either a customer or Vendor where a fixed price software development project is being undertaken. This particular Agreement is for fixed price Application Development and Implementation. Includes warranties, dispute resolution, terminat..
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This document is a manual of procedures to govern IT Outsourcing Contract between a Vendor and Customer. It will be useful for either a customer or Vendor to define processes, roles and responsibilities etc. for the  Outsourced functions.   ..
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This document is in the form of a schedule to be attached to an IT Outsourcing Contract  It  describes the procedures to be adopted by both the parties to ensure effective Governance. Table of Contents 1       &nbs..
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A Memorandum of Understanding for a Shared Services operation.     ..

IT Job Descriptions and – Key Results Areas. A comprehensive selection of Information Technology Job Descriptions and KRAs across most functions of an Information Technology operation. Read More....

The IT Job Descriptions available cover management, technical and administrative positions for a typical Information Technology function. Consulting Cloud is dedicated to assisting IT operations to perform their functions more effectively and efficiently.

We have therefore made most of the IT Job Description Templates free of charge.

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