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IT Shared Services Charter DC0001 (18 pages)

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IT Shared Services Charter DC0001 (18 pages)
This charter outlines a typical Shared Services organization's commitment to its customers and other stakeholders in providing the designated services. It would be very useful to any organization contemplating setting up a Shared Services function within their organizatio..
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Shareholder Agreement SA0001 (18 pages)

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Shareholder Agreement SA0001 (18 pages)
This is an Agreement designed to allocate shares to Directors or employees in a private company. It is pretty comprehensive yet easy to understand. It is a good starting point for anyone who is extending shares to their Directors or employees.   ..
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Outsourcing Services Department Charter DC0002 (15 pages)

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Outsourcing Services Department Charter DC0002 (15 pages)
The purpose of this document is to describe the objectives, key functions and structure within the Managed Services Unit of VENDOR X.    The document is structured so that the overall Managed Services objectives, structure and key functions are pre..
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IT Technical Services Department Charter DC0003 (8 pages) *** FREE ***

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IT Technical Services Department Charter DC0003 (8 pages) *** FREE ***
This Charter is oriented toward a Managed Services Vendor supplying technical services to the market. It also could be useful for an in-house technical services department. It outlines objectives, responsibilities organization. It outlines the objectives and responsibilit..
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IT Infrastructure Service Departmental Charter DC0004 (10 pages) *** FREE ***

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IT Infrastructure Service Departmental Charter DC0004 (10 pages) *** FREE ***
The purpose of this document is to outline the model used for identifying the areas of responsibility and operational interaction within the Infrastructure services team.  The intended audience should be able to obtain the following information from this document; ..
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IT Organisation Skills Matrix Template *** FREE *** JD0046 (1 page)

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IT Organisation Skills Matrix Template *** FREE *** JD0046 (1 page)
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Service Delivery Manager Account Manager Responsibility Matrix JD0047 (3 pages) *** FREE ***

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Service Delivery Manager Account Manager Responsibility Matrix JD0047 (3 pages) *** FREE ***
A useful matrix outlining roles responsibilities for Account Managers and Service Delivery Managers. Number of pages: 3 Preview pages: 1-1  .....................................................................................................................
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KRA for Business Application Manager KR0001 (5 pages) *** FREE ***

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KRA for Business Application Manager KR0001 (5 pages) *** FREE ***
Contains : Strategic Initiatives, Operations and Support, Team Interactions, Leadership and Human Resources     ..
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KRA for Corporate Communications Manager KR0002 (4 pages) *** FREE ***

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KRA for Corporate Communications Manager KR0002 (4 pages) *** FREE ***
Contains : Strategic Initiatives, Operations and Support, Team Interactions, Leadership and Human Resources       ..

IT Job Descriptions and – Key Results Areas. A comprehensive selection of Information Technology Job Descriptions and KRAs across most functions of an Information Technology operation. Read More....

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