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The purpose of this checklist is to ensure all items have been taken into account when pricing and documenting a Proposal.   ..
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This is an excellent document to assist with the preparation of Key Performance Indicators (KPIs) as part of an IT Strategic Plan for an Information Technology department, operation or function. If you are in the process of transforming your IT Department or you are ..
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This is a simple easy to use template if you are quoting on an IT services project. It includes all of the basic information that you need to deliver a quick quotation. ..
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This template provides a basis for analyzing the effectiveness of your business processes and systems. ERP and other computer systems, processes and procedures are there to provide measurable business benefits. The effectiveness or otherwise of systems should be measured ..
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This template will assist businesses to document details of the Business Case including the options analysis that has been undertaken, the financial impacts and funding, and the post implementation review process. Here is an example of the contents of a Business Case docu..
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This is a very comprehensive list of ITIL metrics to assist you to define your measurement and success criteria for internal IT, outsourced IT or IT Shared Services. There are hundreds of metrics to choose from across all ITIL processes.   ..
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This template is designed to assist with documentation and tracking of the benefits to be realized from an associated Business Case. Business projects are undertaken to deliver benefits. However, they are frequently criticised for failing to deliver all or some of tho..
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A simple but effective series of questions to conduct a quick Service Desk or Help Desk Customer Satisfaction Survey.   ..
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This document outlines a company's employee policy in regard to acceptable use of Information Technology within their organization. ..

IT Job Descriptions and – Key Results Areas. A comprehensive selection of Information Technology Job Descriptions and KRAs across most functions of an Information Technology operation. Read More....

The IT Job Descriptions available cover management, technical and administrative positions for a typical Information Technology function. Consulting Cloud is dedicated to assisting IT operations to perform their functions more effectively and efficiently.

We have therefore made most of the IT Job Description Templates free of charge.

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