ITIL Metrics SL0035 (11 pages)

ITIL Metrics SL0035 (11 pages)

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Product Code: SL0035
Price: $US 3.00

This is a very comprehensive list of ITIL metrics to assist you to define your measurement and success criteria for internal IT, outsourced IT or IT Shared Services.

There are hundreds of metrics to choose from across all ITIL processes.

 

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